I read an article in Forbes on-line, Would Steve Jobs Have
Released the iPad3?, by Gene Marks.
Apple has been under the microscope more than ever since the passing of
Steve Jobs. They have launched the
iPhone 4s and the latest iPad since the passing the of inspirational,
brilliant, and enigmatic co-founder of the company. Critics are looking for flaws in the new
leadership in these products. The people
in this school looking for chinks in the armor claim that these two products
are not different enough from their predecessors. This may indicate that the company is now
being run be more traditional marketers who may do OK but do not have the Jobs
mojo.
It reminds of a few books I read in the late 1980s and
found quite inspirational. One of the
books was actually about Apple. The
other was about Sony. Actually in
looking up the exact titles on amazon.com, I learned that both books came out
in 1987. I am pretty certain that out by
1984 since I was using examples from both in training I was giving in 1985 and
1986. The books were:
•
Odyssey: From Pepsi to Apple by John Sculley with John A.
Byrne
•
Made in Japan: Akio Morita and Sony by Akio Morita with Edwin M.
Reingold and Mitsuko Shimumoru
In those days, Sony was the company that was viewed as
Apple is today. It was the prime
innovator of consumer electronics. They
had invented the transistor radio in the 1960s and revolutionized the industry
with the concept of portable music. They
continued the walkman and the portable disc player. The made the best televisions on the planet. They were innovative and unstoppable. They were the envy of their competitors and
companies in other industries. Morita
was the genius behind the company and drove the product development machine
much like Jobs did at Apple.
At the same time, Apple was emerging. They had innovated the first PCs but had been
overtaken by IBM powered by Microsoft PCs in the workplace. The had come out with the first Macs that
were viewed as innovative but were really used by desktop publishers and in
education. Steve Jobs wanted to be more
and he wanted Apple to be more. He
thought he needed to get a solid businessman with great experience in marketing
to take the company to the next level.
This would make for a great partnership that would allow Jobs to develop
and innovate new products while Scully ran the business side of things.
Sculley was a wunderkind at Pepsi. He became President at the age of 39. He was a high flier and still relative early
in his career. Jobs wooed Scully to come
to Apple. As reported in Scully's book,
Jobs clinched the deal by telling Scully "Do you want to keep marketing
sugar water or do you want to make products that will change the
world." Scully joined Apple. It didn't take long before Scully and Jobs
butted heads... really hard. Scully out
maneuvered Jobs in the Board Room and ended up as Chairman and CEO. Jobs was out.
It was crazy but everyone thought Scully was the man. Jobs went on to found NeXT and Pixar.
Sculley went on and hung his hat on a product called
Newton. It was a decent product but a
flop. It was a Palm Pilot ahead of its
time. Sculley actually coined the term
Personal Digital Assistant (PDA) when describing the Newton. It was too pricey and perhaps not functional
enough. The reality might nave been that
people were just not ready for it. The
key thing is that probably would not have happened with Jobs at the helm. He would have made sure the timing, the
pricing, and functionality were all right for the launch. Apple spent over $100M on this product which
did not make the grade. The Newton was
not the only product and strategic mistakes.
The products in his era were bigger and bulkier without the design and
functional elegance the Jobs products are known for... especially those that
came after Jobs' return to Apple.
Sculley ran Apple from 1983 to 1993. He left when the sales flattened, margins
shrank, and the stock dipped. The soft
drink marketing whiz could not take his skills to another industry. His book was fascinating and engaging when I
read it. It would be kind of comical now
I suppose. In May 2009 Conde Nast Portfolio compiled a list of the 20
Worst American CEOs. John Sculley was
#14 on the list.
Sony did not fare well without Akio Morita either. The company that led the consumer electronics
world in the 1970s and 1980s became something much lesser. They dominated personal music players with
the walkman and the discman products.
Everyone had one. Everyone had to
have one. Everyone copied them but the
people who really wanted the best had Sonys.
It was that simple.
Music was about to go seriously digital and ultra
compact. Sony should have owned that
market. Sony should have led the
movement into that market. They tried
and failed. Sony had the people, the
music, and the technology but could not put it together the way Jobs and
Apple. Apple created a product that
allowed people to carry all their music around with them by putting a small
hard drive into their digital player.
They also created a channel to sell digital music via the internet. Voila.
Game over. Apple wins Sony is
barely a player in the space anymore.
The main reason for this was that Apple had Jobs again and
Sony no longer had Morita. It is
probably not that simple but it is the way that I see it.
That is why I am so fascinated to see what Apple does or
does not do without Jobs. My guess is
that Apple will be run by smart business men who are sharp marketeers, finance
guys, and maybe some engineers. If these
guys cannot maintain to some degree the Jobs passion for innovation, sleek
design, and excellence, the great company will become a good one. The good company will be vulnerable to the
Steve Jobs or Akio Morita who creates a juggernaut of a competitor.
Is the iPhone 4s and iPad3 a continuation of excellence or
a harbinger of future mediocrity? Did I
just say mediocrity? Oh my!
Mark Gavoor (@mgavoor)
ReplyDelete4/11/12 2:42 PM
NYTimes: Sony Revises Expected Loss to $6.4 Billion nyti.ms/InprTZ